Insight-ful Inquiries!

  • No! Although DPC and concierge are similar…

    They both offer personalized care for a membership fee, but they differ in cost structure and focus. DPC has lower fees and avoids insurance, while concierge medicine often includes (much) higher fees and may bill insurance alongside the membership. 

    There is a reason we eliminate insurance! It makes direct, personalized care affordable to everyone.

  • We treat a wide variety of common chronic conditions– high blood pressure, high cholesterol, asthma, COPD, diabetes, and thyroid disease. As a direct primary care doctor, Dr Barrett is able to evaluate symptoms and only refers to specialists when absolutely necessary, for rare,  or complicated conditions.

  • Physicians that enjoy practicing medicine and love their patients still need a break every now and then! It’s important for a strong work-life balance and overall wellness! At these times, members will be given plenty of advance notice of Dr Barrett’s time away and she will monitor patient needs remotely when possible. She will have another qualified direct primary care doctor available for urgent needs.

  • Our goal is to provide care that is more than an annual check-up and “okay, bye!” As a direct primary care doctor, Dr. Barrett is truly focused on a proactive approach. Some have been told they are “healthy” for years, but that doesn’t mean they’re in the best health, or their health is optimized!

    We want you to live longer and suffer less with prevention as a key to wellness. We want your health span to equal your lifespan! Let Dr Barrett help you optimize your health. No one wants to simply be “average!” :P

  • Not a problem! You have access to our direct primary care doctor directly! Send her a message or give her a call to let her know the circumstances and she’ll do her best If you have a medical problem out of town, Dr. Barrett is just a phone call or video visit away!

  • We expect to work closely together and that you are satisfied with your experience. We do understand that circumstances change, although we hope to work closely with you to resolve any concerns. You can, however, cancel at any time. 

    We encourage feedback, as our goal is always to improve our services.  

    We kindly request a 30-day written notice of cancellation. 

    If you choose to rejoin, re-enrollment fees will apply.

  • We encourage you to take advantage of the benefits True Insight can offer, especially if you don’t have insurance! We operate completely independent of the insurance system so the care you get in not dictated by third party payers.

  • Absolutely! Your membership fee, however, cannot be submitted to Medicare for reimbursement. 

     Medicare or medicare supplement plans will still cover medications, specialists, imaging, etc provided outside of True Insight, just like any other member insurance plan.

  • We highly recommend you join a Health Share, or have a health insurance policy when able. It’s important to have (like car insurance) for those unexpected major health events.

    We recommend talking with your insurance broker to find the best policy to suit your individual needs.

  • Absolutely! There is no better gift than that of good health and compassionate care! Your friends or family would get exponential benefits from such an meaningful gift! Ask us how to register a gift membership!

  • FSA plans depend on the employer, as they generally set the rules.

    HSA plans cover prevention, diagnosis, and treatment of disease, so True Insight should qualify for these accounts. 

    True Insight cannot guarantee this is always the case, however, as healthcare policies can change at any time.

  • Dr Barrett has a strict policy about prescribing controlled substances (regulated medication due to addiction or risks of use). They are never prescribed outside of an office visit, and are never prescribed at the first visit. Dr Barrett rarely prescribes controlled substances chronically. True insight Direct Care is NOT a pain clinic. 

    If there is a medically necessary reason to prescribe such medication, members are expected to return to the office regularly for evaluations as dictated by North Carolina State Boards. Further, we participate in electronic prescribing of controlled substances (EPCS) monitoring. Prescriptions cannot be mailed, faxed, or written in paper form. They are no longer accepted by pharmacies. 

    Dr Barrett utilizes the North Carolina Controlled Substance Database as required by law to see if patients are prescribed controlled substances elsewhere. If you transfer into the practice, please be prepared to provide a copy of previous prescriber’s record establishing a diagnosis with the medication name, dose, and instructions. 

    Your safety– frankly, your life– my license, and our reputation are too valuable to not do things per protocol, and follow state and federal guidelines precisely.

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